Deposit Questions – Wells Fargo (2024)

If you make your deposit on a business day before the cutoff time displayed at the banking location, ATM, or on the Wells Fargo Mobile^® app, we will generally credit the deposit to your account the same business day. If you make your deposit after the cutoff time or on a non-business day, we will credit it to your account on the next business day.

• Business days are Monday through Friday, except for federal holidays.
• Cutoff times are displayed in all locations. The cutoff time for most Wells Fargo ATM locations is 9 p.m. local time. The cutoff time for deposits using the Wells Fargo Mobile app is 9 p.m. Pacific Time.
• Use our locator to find the cutoff times for a banking location or ATM nearest you.

Note: In some cases it may be necessary to place a hold on your deposit. The first $225 is usually available the next business day, but the rest may not be available for several days. If you have questions about a hold that we placed on your deposit, please call 1-800-TO-WELLS (1-800-869-3557).

Wells Fargo's general policy is to make deposited funds available on the first business day after we receive the deposit. In some cases, however, we place a deposit hold on these funds and delay availability for up to 7 business days. Common reasons for placing a hold on a check or deposit include but are not limited to:

• Accounts with frequent overdrafts
• New customer
• High-dollar deposits that exceed the total available balance in the account
• Deposits of checks that have already been returned unpaid
• Notification to Wells Fargo by the check maker's financial institution that the check will be returned.

For questions or information about a hold placed on a check or deposit, please contact a customer service supervisor at 1-800-TO-WELLS (1-800-869-3557), 24 hours a day, 7 days a week. Holds on deposits cannot be serviced through email.

Please request a Bank by Mail kit by phone or email. Allow 15 business days for delivery.

• Call 1-800-TO-WELLS (1-800-869-3557). Bankers are available to assist you 24 hours a day, 7 days a week, or
• Sign on to Wells Fargo Online® and access Contact Us through the Security & Support tab. Be sure your email includes the address where you want the kit mailed and your account number for the deposits.

While you are waiting for your kit, you may mail your deposits to Wells Fargo, PO Box 77200 Minneapolis, MN 55480. For accounts located in Alaska, you may mail your deposits to Wells Fargo, PO Box 77040 Minneapolis, MN 55480. Be sure to include your account number with your deposit. Do not send cash by mail.

If a deposit has already posted to your account, sign on to Wells Fargo Online and select View Details beside the deposit if you are already signed on.

If the deposit has not yet posted, or if the deposit was made to an account you do not access online, call us at 1-800-TO-WELLS (1-800-869-3557). Please have your Transaction Receipt available when calling.

More information about deposit slip photocopies:

• You may obtain a photocopy of a deposit slip within seven years of the deposit date.
• Please allow 5 - 7 business days for delivery.
• You may also request copies of the checks that were included in the deposit.
• Requests for copies of items may have costs associated. Please refer to the applicable Consumer or Business Fee and Information Schedule on the account disclosures page.
  

To order new blank deposit slips, call 1-800-TO-WELLS (1-800-869-3557) or sign on to Wells Fargo Online and Order Checks and Deposit Tickets.

Follow these steps for setting up Direct Deposit.

We add your direct deposit amount to your Available Balance on the same day we receive your deposit. The Available Balance is the most current record we have about the funds that are available for withdrawal from your account. This balance may not reflect all of your transactions, such as checks you have written, authorized withdrawals we have not received for payment, or debit card transactions that have been approved but not yet submitted for payment by the merchant.

If you sign up for Alerts, you can choose to be notified when a direct deposit is available in your account.

If you were expecting a direct deposit and have not received it, or there was an error in the direct deposit amount, please contact the company or individual who is sending you the money.

Yes. With Wells Fargo mobile deposit (“Mobile Deposit”) you can make a check deposit directly into your eligible checking or savings account using the Wells Fargo Mobile app on supported Apple^® and Android^TM devices. Mobile deposit lets you submit photos of the front and back of your endorsed check. You can save time with fewer trips to a Wells Fargo ATM or branch.

Learn more.